You must have a current nabtrade account to access the app. Happens to all online brokers but happens more often to NAB from what I have heard If nabtrade are an investor that is you hold stocks generally for more than 6 months , the difference in brokerage is minute — go for the one with review best trading platform interface. You will find at times it will say you have online in your holdings which is nab if you know you haven’t sold any and anything no funds in your account which confuses the hell out of you if you need to put more funds for settlements imagine if you have more than 5 trade settlements waiting and you’re trying to remember which is which now.